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Hello and welcome to the help guide!

Greetings, I am Doko, a specialized variant created to teach and assist new players. In our Frequently Asked Questions, you'll find answers to the most common questions. If you need further assistance, please don't hesitate to contact us by sending a message. We are here to help you.

Frequently Asked Questions


Sudoku is a logic puzzle game played on a 9x9 grid divided into nine smaller 3x3 regions. The objective of the game is to complete the board by filling each square with a number from 1 to 9, ensuring that numbers do not repeat in the same row, column, or 3x3 region. Sudoku involves solving the puzzle through logic and deduction, without the need for guessing or assumptions.

To play Mesadoko, you can do it on any mobile device, whether it's iOS or Android. Find the application on the App Store and Play Store, and start having fun with hundreds of topics to learn and enjoy.

To fill the grid, you must first select the cell where you want to place the word. It will turn blue to indicate that you can input your answer.

You can replace the word in a cell with any other word available in the word panel.

Mesadoko is designed to make learning enjoyable to the point where you might lose track of time. With a continuous collection of information from various disciplines and subjects, Mesadoko is dedicated to transferring accumulated knowledge to you through a fun game format similar to the classic game of Sudoku.

You can play Mesadoko on 6x6 grids. The grids are made up of rows and columns. Our 6x6 grid consists of 6 rows and 6 columns, resulting in a total of 36 cells.

There are 6 sub-grids within our grid, with each sub-grid containing 6 cells.

We can play with 6 unique words. We will write 6 words in each row and column without repeating any word within a row or column.

Likewise, each sub-grid will be filled with the 6 words, without repeating any word within a sub-grid. First, you need to select the cell on the grid, and once it turns blue, you can choose the word you want to place in that position.

Remember that if the "Learn" button is enabled, you won't be able to place words on the grid.

User Account

After downloading the application, you need to create an account to play Mesadoko, whether on Android or iOS devices, and thus gain access to hundreds of levels for learning.

When opening the application or through the 'signIn' button, you will see the fields to enter your email and password. Ensure that these are correct to securely initiate your session.

You can log out of your user session from the profile view. There, you will find the 'logout' button to securely end your session.

When you enter the app, you will see the 'signUp' button where you can create your user account. You will be asked for some information such as your username, email, and password. Make sure your user credentials meet the standards indicated in the registration form.

If you have forgotten your access password, you can recover it by tapping on the 'forgot password?' button. You will be prompted to enter the email you used during registration to begin the recovery process.

You can delete your account quickly and securely from the profile view. There, you will find the 'delete account' option. Alternatively, you may also request account deletion by contacting our support team through the provided form, specifying the email registered in the system. We are here to assist you throughout the process.

Payments within the application

We enter a topic of interest and choose the lesson we want to buy, then press the buy button to confirm the purchase, and the corresponding Dokocoins will be deducted from our account.

Deepen into specific topics, acquire specialized knowledge, and elevate your expertise level. Unlock exclusive content, special hints through various challenging game levels. Strengthen your analytical skills, problem-solving, and critical thinking.

We access the "Store" section within the application, where there will be a lives section. Here, we can choose the lives package we wish to acquire. The price will be paid in Dokocoins, thus providing us with more lives continue having fun while learning.

We access the "Store" section within the application, where there will be a Dokocoins section. Here, we can choose the package of Dokocoins we wish to acquire, first verifying the price in our local currency. This way, we will have Dokocoins to acquire lives, lessons, and enjoy a fun learning experience.

The available payment methods on Google Play or App Store depend on your country of residence. You can find a complete list of available payment methods for your country on the Google Play or App Store website.

Yes, it is safe to use your credit card in the application through Google Play or App Store. They utilize updated security measures to protect your payment data. If you have any concerns about the security of using your credit card, you can contact the customer service of Google Play or App Store or reach out to us through Mesadoko support.

Technical Support

  • Check your internet connection.
  • Update the application.
  • Clear cache and app data.
  • Restart your device.
  • Reinstall the application.
  • Contact Mesadoko's customer support service.
  • Through the app: Select settings in the app, then support, and it will redirect you to Mesadoko's support webpage, where you can contact user support.
  • Through the web: Visit the application's website and look for the support section. There, you can fill out the form to contact Mesadoko's customer support service.

You can find information about updates within the app. Additionally, you can stay informed about important changes on the website or even through the Play Store or App Store.

Go to the Google Play Store or App Store application and search for the Mesadoko app. Open the app details and scroll down to the reviews section. Tap on "Write a review" leave your feedback and rate us.

You can find the privacy policy on Mesadoko Web. There, you can search for this section or access it via the following link: Mesadoko Privacy Policy.

You can report bugs in the application through Mesadoko Web's support and contact section, where you can share your problem with us and help us improve our service by addressing these errors.

Do you have any questions or concerns?

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